Privacy Policy

Last updated: 23/11/2025

Welcome to Raw Paw Celebrations.
Your privacy matters to us, and this policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Who We Are

Raw Paw Celebrations is a small UK business based in Bicester, United Kingdom.
Our mission is to provide natural, healthy treats for dogs, all packed with care and love.

Business Name: Raw Paw Celebrations
Owner: Jemma Boczkariw
Contact Email: hello@rawpawcelebrations.co.uk

2. Information We Collect

We collect and process the following types of personal information when you interact with our website:

  • Your name, postal address, and contact details when placing an order

  • Payment details (processed securely by Squarespace Commerce and/or its payment partners)

  • Your email address if you sign up for our mailing list or contact us directly

  • Technical information such as your browser type, IP address, and pages visited (collected automatically through Squarespace and standard web analytics tools)

We only collect information that is necessary to process orders, deliver products, and communicate with you about your purchase or subscription.

3. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Communicate about your purchase or account

  • Send marketing emails (only if you’ve opted in)

  • Improve our website and customer experience

  • Comply with legal and tax obligations

We do not sell or share your personal data with other companies for marketing purposes.

4. Payment Processing

All payments are handled securely through Squarespace Commerce and its authorised payment partners (such as Stripe or Apple Pay).
Raw Paw Celebrations does not have access to or store your full payment information.

5. Marketing and Mailing Lists

If you choose to join our mailing list, we’ll send you occasional updates, offers, and product news.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly at hello@rawpawcelebrations.co.uk.

6. Cookies and Analytics

Our website is hosted on Squarespace, which uses essential cookies to ensure functionality and performance.
Squarespace and its analytics tools may collect anonymised visitor data such as page views and traffic sources.
We may also use Google tools (like Search Console or Analytics) to understand website performance.

You can manage or disable cookies through your browser settings at any time.

7. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for — typically:

  • Order details and invoices: up to 7 years (for tax and legal purposes)

  • Marketing contact details: until you unsubscribe

After that, your information will be securely deleted.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how we use your data

  • Withdraw consent for marketing at any time

If you’d like to exercise these rights, please contact us at hello@rawpawcelebrations.co.uk.

If you’re unhappy with how we handle your data, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Sharing Your Data

We may share your data only with:

  • Squarespace (our website host and commerce platform)

  • Payment processors such as Square, PayPal etc. (for order payments)

  • Delivery providers (to fulfil your orders)

These third parties are GDPR-compliant and only process your data as required to complete your purchase.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect business or legal changes.
The latest version will always be posted on this page with the updated date above.

11. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

📧 hello@rawpawcelebrations.co.uk
📍 Bicester, United Kingdom