FAQs
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Are all your treats really natural?
Yep! Every single product is made from 100% natural ingredients. We don’t use any fillers, additives, or artificial nasties. They are all grain free too! Just the good stuff: real meat, natural protein, and a whole lot of love.
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Where do your treats come from?
We source everything from trusted UK suppliers who share our values around quality and animal welfare. That means fresh, safe ingredients from local farms wherever possible. They are natural by-products and are all ethically sourced.
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Do you make the treats yourself?
We hand pack every order ourselves, but the treats come from carefully chosen British suppliers who specialise in natural, healthy snacks. Each one is inspected (and sniff-tested) by Archie before it makes it into a box!
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Can I order if my dog has allergies or a sensitive tummy?
Absolutely! That’s exactly why Raw Paw exists! 🐕
Archie’s sensitive belly inspired all of this. Many of our treats are single-protein or hypoallergenic, so just pop us a message if your pup needs something specific. We’ll help you pick the best options. -
How long do the treats last?
All treats are vacuum sealed for freshness. Once opened, they’ll keep for several weeks in a cool, dry place. Though, if your dog’s anything like Archie, they probably won’t last that long anyway! 😉
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Can I request a custom box?
Definitely. We love creating personalised treat boxes for birthdays, celebrations, or “just because” moments. Raw Paw designs everything from the packaging, to the cards and everything in between, so we’d be happy to help.
Drop us a message through the contact form and we’ll put something special together for your pup.
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My order arrived damaged. What should I do?
Oh no, that’s never what we want! Please email us at hello@rawpawcelebrations.co.uk with a photo of the issue and we’ll sort it right away.
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How long does delivery take?
Orders are usually packed and shipped within 2–4 working days. We’ll always message you if there’s a delay or if something’s out of stock.
We are currently just Jemma and Archie and unfortunately Archie can’t help pack for hygiene reasons. We design all our labels, cardboard sleeves and cards ourself, we also design all the labels required ourselves, we print and stick all by hand too.